yes.
you read that right.
so this lady comes into Panera, she's like 50 something, her moms there, older, yeah, whatev. ANYWAYSSS.....
She talked to me in this little kid voice like I was 5, and acted like she had less brain cells then Paris Hilton.
So she asks
"uhm, excuse me, are there pacaaaaaaahhhhhhhhhansss in the PECAAAAHHHHHHHHHHHHNNNNNNNNNNN braids?????"
me: (wondering if I heard this question right, since both our pecan rolls and braids have the LARGEST PECANS POSSIBLE ON TOP OF THE PASTERY, AS WELL AS IN THE FREAGGIN PASTERY): what??
her:ARE THEIR PECANS IN THE PECAN BRAIDS?!?!?! (still talking to me in the Paris voice, only now shes talking to me like Im deaf and mentally unstable.)
me:oh. yes, I say with a voice of pure shock, since you CANT miss them, and she CANT use the excuse that she DIDNT see them, because the font of the word pecan braid is 2 times as small as the actual pacans on the actual pastery.
then she started talking to her MOTHER like that.
shocking.
THENNN
you get the picky custamors who HAVEEE to have their freaggin bagels THIS light or THAT dark.
WHO CARES??!?!!?!? THEIR ALL BAKED THE SAME WAY, TASTE THE SAME, AND HAVE BEEN OUT THERE FOR 8 HOURS!!!!! THEIR NOT THAT GREAT BY NOW ANYWAYS!!!!!!!!!
ORRRR
you get the just plain mean custamors who think they know more then you cause they come their every soup every friday for lunch.
oh yes, I actually had a lady who talked down to me cause I gave her a medium cup for her soft drink on accident, thinking it was a large, (your brain is not totally focused when you have 4 other people in line, you'r ringing them up all by yourself, andf you give her the wrong drink cup. never minding you get free refills on it anyways. I will admit, yes, I gave her the wrong cup however.
she did NOT need to say "oh well!!! I KNEW THIS WAS THE WRONG SIZE!!! DONT TELL ME IT WAS THE RIGHT ONE!!!! I GET IT ALLLLLL THE TIME!!! in a voice as she looks at you like you know NOTHING. just cause you get your soup heer on friday doesn't mean you know everything take your cup and get outta line!!! there are several other gratefull people behind you that dont act like morons cause they got the wrong cup size!!! Had she just said, "you gave me the wrong size, I would have smiled, gave her the RIGHT size, and said I was sorry... BUT NOOOO WE HAVE TO BE A JERK ABOUT IT!!! then her umpteen year old son just looks at me, says his order in a REALLY disgusted at you tone, and huffs off.
then you just get the annoying people that cant pronounce AANYTHING right.
and ask for an ar-ang-UH sah-con-eey. with a pu'kin latte.
cause saying an orange scone, and a PUMPKIN latte, is just too darn hard for some people.
oh, and in the midst of chaos when you just want the work day to be over.
you have to answer the phone.
"we're having a GREAT day here at Panera Bread! This is Valerie speaking, how can I help you?"
mmmmmhmmmmmmmmm
I asked a few other employees if they get annoyed answering the phone like that.they all said the same thing "everyyy time!"
then, the steamed skin milk thing fell, and splashed me.
but the lady handled it well, and said very nicely "oh! are you ok?!" not sarcastic, not mean, REALLY making sure I wasn't burned TOO bad.
then the manager Jess, made sure I was ok, and told me things like that happen.
or
you get the lady who wants everythign on her sandwich, whose name is Valerie as well, and says I must be a great person cause we share the same name....=] and makes the order, well, simple. easy, and straight to the point! =]
she made my day.
especially since it was right after the lady who HADDD to have the LIGHTESTTT plain bagel as possible......
hmm.
why can't all people be like that?!?!?!
seriously.
but all in all it was ok. I work with nice people, the custamors can be a bit mean though.... |